An online grocery store is a digital platform that allows customers to order groceries via websites or mobile apps. Customers can either collect their orders in-store or have them delivered to their doorstep by drivers engaged by the grocer, a food delivery service, or by delivery drones and robots. In-store pickup is typically offered for same-day shopping and is usually less expensive than delivery. Local online grocers have their own drivers, while online-only grocers typically have warehouses or distribution centers nearby to allow local shipping of refrigerated items.
